Plannernet’s Pharmaceutical Clients recently shifted a significant portion of their in-person meetings to virtual and did not want to burden internal stakeholders with also facilitating meeting logistics. Plannernet’s Virtual Moderator solution was leveraged to swiftly provide instant scalability, expansive coverage across time zones and during peak meeting times, providing consultative customer service in supporting multiple stakeholders through these transitions.
Plannernet’s Network of Moderators were leveraged to set-up and test the virtual meeting platform, facilitate pre-meeting slide reviews and dry-runs with speakers, manage overall meeting logistics management, provide real-time customer and technical support with attendees, all to ensure outstanding customer and attendee engagement, quality interaction and satisfaction.
Plannernet’s Moderators allowed the Clients to host worry-free programs and stakeholders to remain focused on message delivery. Clients were able to seamlessly and successfully transition to a Virtual Meeting Program.