Plannernet Process Reminders – Confirmations & After-Hours Support

Confirmations

All Engagements must be confirmed the business day before

How to Confirm (choose 1)

  • Login to the Plannernet Supplier Portal

  • Respond to the Confirmation email

  • Call Plannernet

What to Confirm

  • Engagement Date, Arrival Time & Time Zone

  • Client Deliverables

  • Requested AV Equipment (If applicable)

Main Line

919-419-8212

Monday – Friday 8:45 AM – 5 PM EST.

After-Hours Line

866-767-6411

Mon-Fri 5 PM – 10 PM, Sat-Sun 9 AM – 10 PM EST.

When to Call Plannernet After-Hours

  • Illness or Emergency

  • Running Late to an Engagement

  • Client or Venue Escalations

  • Urgent SOW Modifications

  • Onsite Cancellations

If you call Plannernet’s After-Hours Line, you must leave a voicemail to receive a callback.